FAQ
What Can I Expect on Procedure Day?
Our goal is to make the day as smooth as possible for patients. After our pre-procedure call, our team will meet you at the dental office. We take our time to build rapport, explain our equipment, (and for kids, show them our fun “spaceship” monitors). We ensure you or your loved one feels comfortable before we even begin. We are there every step of the way monitoring safety until the patient is awake and ready for discharge.
Am I or my child a candidate for sedation?
Yes, if your dentist has referred you or your child for sedation. We will perform a thorough review of the health history. We also require a check-up with a Primary Care Physician within 12 months of the day of surgery.
Do you take medical insurance?
Yes, we are in-network with Kansas Medicaid, Missouri Medicaid, Ambetter, BCBS of Kansas City, BCBS of Kansas, United Healthcare, Aetna, and Cigna.
Is there a separate bill for the dental office and for REM Anesthesia?
Yes. As a courtesy, we will call your medical insurance to determine your benefits. Our Insurance Verification Specialist will then call to go over your coverage thoroughly.
How does the sedation process work?
Once we receive your information from the dental office, you will receive a welcome phone call from our Intake Specialist. You will also receive an introductory phone call from our Insurance Verification Specialist if you will have a balance due.
Am I allowed to eat or drink prior to sedation?
You are not allowed to eat anything 8 hours prior to your scheduled sedation time. You are allowed to drink WATER ONLY 4 hours prior to your scheduled sedation time.
Will there by post-operative instructions?
Yes. You will receive written discharge instructions to take home with you. Our Recovery Clinical Specialist will discuss these with you thoroughly prior to discharge.
Will I receive a post-operative phone call?
Yes, we will call you the next business day to check on you or your child.
Is this safe?
Yes, we have emergency medical equipment and medications, along with highly trained and experienced anesthesia staff and first responders. REM has sedated over 8,000 patients in the office setting, all with positive outcomes.
Do you take dental insurance?
No, we only contract with medical insurance.
Do you offer payment plans?
We offer Care Credit. Payment is due in full 7 days prior to the day of surgery. You can make multiple payments earlier, as long as the balance is paid in full 7 days in advance.
What happens after the Welcome Phone Call?
7-10 days prior to your sedation day, a Clinical Specialist will call you to go over your health history thoroughly. It is very important you answer this phone call. If a Clinical Specialist is unable to reach you, your appointment will be cancelled. During this call, the sedation process will be explained thoroughly and all your questions will be answered.
What if I or my child is sick close to their sedation date?
Please call our Clinical Specialist at 913-213-3535 immediately to discuss your symptoms and next steps.
Can I reach you after sedation?
Absolutely! And we encourage you to reach out. You will receive 2 different phone numbers on your discharge instructions.
Can I leave a review?
Please do so! You will receive a link during your post-operative phone call, along with a $5 Starbucks gift card if you choose to leave a review.

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